Automate client onboarding - the highest-return agency build
Why onboarding is the first thing an agency should automate, where it actually leaks, and how the build goes.
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operations
3 dossiers tagged "operations".
How to scale an agency without hiring - what to automate first
The order to automate agency work in, how many hours each layer eats per client, and which ones need judgment versus a simple tool.
Read the dossier →When is automation worth it - a 3-number test any owner can run
A ten-minute test with three numbers you already know that tells you whether a task is worth automating, plus the two corrections everyone skips.
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